Symptoms
- Job is live but no candidate briefs
- Days or weeks with no matches
- Significantly fewer matches than expected
- Matches stopped after initial activity
Possible causes
Job listing issues
- No compensation listed: Major deterrent for candidates
- Requirements too restrictive: Too many must-haves
- Unclear description: Candidates cannot evaluate fit
- Niche tech stack: Small candidate pool
- Location too specific: Limited geographic reach
Profile issues
- Incomplete company profile: Reduces trust
- No recruiter photo: Lower response rates
- Unverified company: Candidates skeptical
Market factors
- Highly competitive role: Many companies hiring same people
- Senior/niche seniority: Smaller available pool
- Uncommon stack: Few developers with that experience
- Regional limitations: Smaller markets have fewer candidates
Technical issues
- Job not actually live: Still in draft or review
- Job was paused: Matching stopped
- Payment issue: Job deactivated
Resolution steps
Step 1: Verify job is live
- Go to your Dashboard
- Check job status
- Ensure it shows "Live" or "Active"
- If not, address the status issue first
Step 2: Check your compensation
Compensation is critical:
- Open your job editor
- Verify salary range is included
- Make sure range is competitive for market
- Add equity details if applicable
No compensation = significantly fewer opt-ins
Step 3: Review requirements
Are you being too restrictive?
| Too restrictive | Better |
|---|---|
| "10+ years required" | "5+ years" |
| "Must know all 5 technologies" | "Experience with 2-3" |
| "Tier-1 company background only" | Remove or soften |
Step 4: Complete your profiles
Check the setup checklist:
- Company logo uploaded
- Company description written
- Company website linked
- Your photo added
- Your headline set
- Company verified (if possible)
Step 5: Improve job description
Make your job more appealing:
- Lead with what is interesting
- Be specific about the work
- Mention team size and structure
- Highlight growth opportunities
- Use clear, jargon-free language
Step 6: Consider plan upgrade
If on Agent plan:
- Super Agent has 3x matching pace
- More exposure = more matches
- Consider upgrading for faster results
Timeline expectations
| Role type | Typical time to first match |
|---|---|
| Standard (React, Python, etc.) | 3-7 days |
| Senior roles | 5-14 days |
| Niche stacks | 7-21 days |
| Very competitive markets | Varies |
Patience is sometimes needed, especially for specialized roles.
When to contact support
Contact support if:
- Job has been live for 2+ weeks with zero matches
- You have optimized everything above
- You suspect a technical issue
- You see unexpected behavior
Include:
- Job title and link
- How long it has been live
- What you have already tried